Terms and Conditions
By using our casino, you agree to the terms set out on this page. We ask that you read through everything carefully before you register or deposit. These rules exist to protect both you and us, and we have written them to be as clear as possible.
If something is unclear, you can reach our support team at any time. We are always happy to explain anything further.
1. General Provisions
1.1 About These Terms
These terms and conditions govern your use of Uptown Pokies Casino in 2026. They apply to all players who access our platform, whether on desktop or mobile. We may update these terms from time to time. When we do, the updated version will appear on this page with a new date at the top.
Continued use of our casino after any update means you accept the revised terms.
1.2 Accepting Our Terms
You accept these terms when you:
- Create an account with us
- Make a deposit or withdrawal
- Claim a bonus or promotion
- Use any part of our platform
If you do not agree, please do not use our services.
2. Eligibility
2.1 Who Can Play
To register and play at Uptown Pokies, you must meet the following requirements:
- Be at least 18 years of age
- Be a resident of a country where online gambling is legal
- Not be on any self-exclusion list
- Not be acting on behalf of another person
We reserve the right to verify your identity at any point. This is standard practice across the industry and helps us keep the platform safe for everyone.
2.2 One Account Per Person
Each player is allowed one account only. Duplicate accounts will be closed, and any associated funds may be forfeited. If you have forgotten your login details, please contact support rather than opening a new account.
3. Payments and Deposits
3.1 Accepted Payment Methods
We accept a range of deposit methods for Australian players. All transactions are processed in AU$.
| Payment Method | Minimum Deposit | Processing Time |
|---|---|---|
| Visa / Mastercard | AU$20 | Instant |
| Bitcoin | AU$10 | Instant |
| Neosurf | AU$10 | Instant |
| Bank Transfer | AU$50 | 1–3 business days |
Deposits must come from an account in your own name. We do not accept payments from third parties.
3.2 Deposit Limits
There is no maximum deposit cap set by us by default. However, responsible gambling tools allow you to set your own daily, weekly, or monthly limits through your account settings. We encourage all players to use these tools.
4. Withdrawals
4.1 Withdrawal Conditions
Before we process a withdrawal, the following conditions must be met:
- Your identity must be fully verified
- Any active bonus wagering requirements must be completed
- Your withdrawal must meet the minimum threshold of AU$50
We process withdrawal requests within 24–72 hours for verified accounts. Cryptocurrency withdrawals are generally faster than bank transfers.
4.2 Withdrawal Limits
| Timeframe | Standard Limit | VIP Limit |
|---|---|---|
| Daily | AU$2,500 | AU$5,000 |
| Weekly | AU$5,000 | AU$15,000 |
| Monthly | AU$10,000 | AU$50,000 |
Jackpot winnings may be subject to separate payment schedules. Our support team can provide details if this applies to your account.
5. Bonuses and Promotions
5.1 Bonus Terms
All bonuses at Uptown Pokies come with wagering requirements. The standard requirement is 30x the bonus amount unless stated otherwise in the specific promotion. Bonuses must be used within 30 days of being credited.
What counts toward wagering can vary by game. Slots generally contribute 100%, while table games may contribute less or not at all. Always check the individual promotion page for the exact breakdown.
5.2 Bonus Restrictions
Bonuses cannot be transferred, exchanged for cash, or shared. We also do not allow players to open multiple accounts to claim the same bonus more than once. Doing so may result in account suspension.
6. Prohibited Activities
6.1 What We Do Not Allow
The following actions are not permitted on our platform:
- Colluding with other players in any game
- Using automated software, bots, or scripts
- Exploiting technical errors or software bugs for financial gain
- Providing false identity information
- Attempting to launder money through casino transactions
Any account found engaging in these activities will be closed immediately. Any balance may be forfeited depending on the nature of the breach.
7. Liability
7.1 Our Limitations
We do our best to keep the platform running smoothly at all times. That said, we are not liable for losses resulting from technical outages, internet disruptions on your end, or third-party service failures. We are also not responsible for losses linked to gambling decisions made by players.
We take responsible gambling seriously. If you feel your gambling is becoming a problem, we urge you to use the tools in your account or contact a support service such as Gambling Help Online.
8. Governing Law
8.1 Jurisdiction
Uptown Pokies operates under a licence issued by the Curacao Gaming Authority. These terms are governed by the laws of Curacao. Any disputes that cannot be resolved through our internal process may be referred to the relevant regulatory body.
We are committed to fair and transparent operation. If you have a complaint, please contact our support team first, and we will work to resolve it as quickly as possible.
Do you have questions about any section of these terms? Our support team is available around the clock to help.
Last Updated: February 2026